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Current position: TopKanazawa-shi electronic application service
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Kanazawa City Electronic Application Service


  • Kanazawa City Electronic Application Service will be temporarily suspended (May 6, 2021)
     The service will be suspended during the following hours for system maintenance.
      May 7, 2021 from 1:00 am to 8:30 am 

  • Kanazawa City Electronic Application Service will be renewed (April 30, 2021)
    From 18:00 on Thursday, May 6, 2021, we will renew the screen image of Kanazawa City Electronic Application Service.
     There is no change in your how to use, and you can apply as before.
      In addition, you will be able to search for each of the 14 genres such as "tax", "welfare" and "child care".

  • Credit card payment is now possible by electronic application (April 1, 2021)
     This time, "Request for a copy of Certificate of Residence, seal copy request, income and income. From April 1, 2021, credit payment by electronic application has become possible for about 20 procedures such as "Application for Issuance of Taxation Certificate".
  • The electronic application procedures have been greatly expanded (January 4, 2021)
    While the practice of "new lifestyles" is required, Kanazawa City is promoting electronic applications that can complete administrative procedures without coming to the city hall anytime, anywhere.
     This time, regarding procedures such as "Application for coupon grant for Kanazawa Coupon Grant Application and Infant immunization Subsidy Grant Application, etc. Electronic application is now possible from January 4, 2021.

About Kanazawa-shi electronic application service

 The Kanazawa City Electronic Application Service is a service that allows you to electronically perform procedures such as application notifications that have been submitted on paper from a PC or smartphone.


The TLS communication protocol that can be used with the Kanazawa City Electronic Application Service for the purpose of strengthening security is TLS1.2. Therefore, smartphones (Android4.4 or earlier or iOS4 or earlier) and mobile phones (future phones) that can only be connected with TLS1.0 or TLS1.1 alone cannot use the electronic application system.

We apologize for any inconvenience, but we appreciate your understanding and cooperation.

※Even if your browser supports TLS1.2, you need to change the settings if TLS1.2 is disabled due to security settings.
※Please contact each manufacturer for information on how to check the OS version of your smartphone.

Access method

You can access the electronic application service from here.
You can also access from this QR code.

access QR code

Flow of Use

The Kanazawa City Electronic Application Service can be used in the following flow.
※Numbers (1) to (6) in the figure correspond to the procedure for using the Kanazawa City Electronic Application Service described below the figure.

Flow of Electronic Application

          ※Click to see the image.


(1) Access to Kanazawa Electronic Application Service

Please access from the URL described in the above "Access method" or the link below.

- Kanazawa City Electronic Application Service


(2) Selection of Application Procedures

Please select the required application procedure. You can search each procedure name by keyword from the search menu.


(3) Conduct user registration

Depending on the procedure, user registration is required. The registered contents (email address, Full Name, etc.) will be automatically entered in the application form, and the application will proceed smoothly.


(4) Application details entered

Enter the necessary information for each application procedure. When the application is completed, a confirmation e-mail (reception completion notification e-mail) will be sent to the registered e-mail address.


(5) Application acceptance/examination

The person in charge of each application procedure will check and review the application details. We can confirm the situation of application from "application contents inquiry" of Kanazawa-shi electronic application service.

In case of paid procedures, we will calculate necessary Nuka and notified by e-mail (acceptance notification e-mail).


(6) Sending of application acceptance notice / Information on credit card payment information input screen (if necessary)

Depending on the application procedure, we will send you a notification of acceptance.

In the case of a paid procedure, we will send you an e-mail (acceptance notification e-mail) stating the URL of the screen for entering credit card payment information. Please register your credit card information and deposit Nuka your credit card information.


Use of electronic certificate

In some application procedures, an electronic certificate in some application procedures to obtain proof of identity of the applicant.
electronic certificate that can be used by Kanazawa City Electronic Application Service is as follows.

(1) For individuals: Public personal authentication service (stored on personal number (My Number) card)
(2) For corporations: Electronic signature based on commercial registration


Items to be prepared

(1) Personal Number (My Number) Card
 A personal number (My Number) card containing electronic certificate number) card is required to prove the individual.
 If you do not have one, please take a separate issuance procedure.

(2) IC card reader / writer or smartphone that supports reading by electronic certificate Smartphone
 It's necessary to read electronic certificate is
 Please refer to here for the IC card reader / writer.
 For smartphones, see here if you are using Android, or click here if you are using an iPhone.

 Regarding the status of iPhone digital signature support
 If you are using an iPhone and your iOS version is 14.2 or later, you cannot use an electronic signature. I'm sorry for the inconvenience.
 We plan to respond in the near future.

※iOS version is set>Select in the order of "General" and tap "Information" to confirm.

(3) Installing User Client Software
 Install the corresponding user client software on the device you use.
 For details, please check the help "Chapter 6 Electronic Signature" of Kanazawa City Electronic Application Service.


For inquiries

General Administration Division Digital Administration Strategy Division
Phone number: 076-220-2044
FAX number: 076-260-7191
[email protected]

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